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Abuse & Takedown Policy

Last updated: 2026-05-31

We take abuse of bottleneck.cc and apis.bneck.com (the "Service") seriously. This page explains how to report abusive content or a copyright violation, what information to include, who to contact, and what you can expect from us. This page is part of our Terms of Service and Acceptable Use Policy.

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1. How to report abuse

If you have received a malicious, illegal, or unwanted file via a link from the Service - or you believe content delivered through the Service violates our Acceptable Use Policy - email us at:

Abuse contact: [[email protected] - INSERT EMAIL]

To help us act quickly, please include:

  1. The full link / URL you received or are reporting (for example, the bottleneck.cc/... download link).
  2. What the problem is (e.g. malware, phishing, illegal content, harassment, non-consensual imagery, CSAM, spam).
  3. When you received or accessed it, and how (e.g. by email, message, posted somewhere).
  4. Any context that helps us locate and assess the content (sender, message text, screenshots).
  5. Your contact information, so we can follow up if needed.

Please do not attach suspected CSAM or illegal material to your report - just send us the link and description, and we will handle retrieval and preservation appropriately.

### Emergencies and child safety For content involving imminent danger to a person, contact your local emergency services. For suspected child sexual abuse material (CSAM), you may also report directly to the NCMEC CyberTipline at report.cybertip.org. We report apparent CSAM to NCMEC and/or law enforcement and preserve related data as required by law (see our Acceptable Use Policy, Section 4).

2. Our response commitment

We are a small, solo-operated service, but abuse handling is a priority:

  • We aim to acknowledge abuse reports within 2 business days.
  • We aim to review and act on credible reports of malware, phishing, illegal content, or CSAM within 1 business day of confirmation, and faster for serious harms.
  • Confirmed violations result in the content being removed or disabled and, where appropriate, the responsible account suspended or terminated and reported to law enforcement.

These are targets, not contractual guarantees. We may prioritize reports based on severity and may decline reports that are abusive, automated, or made in bad faith.

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3. Copyright infringement (DMCA notice-and-takedown)

We respect intellectual-property rights and respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you are a copyright owner (or authorized to act for one) and believe content delivered through the Service infringes your copyright, you may send a takedown notice to our Designated Agent below.

3.1 Designated Copyright Agent

DMCA Designated Agent: [AGENT NAME / "Copyright Agent, OPERATOR NAME"] Email: [[email protected] - INSERT] Mailing address: [INSERT FULL POSTAL ADDRESS] *(Operator action item: to receive full DMCA safe-harbor protection in the U.S., register this Designated Agent with the U.S. Copyright Office at dmca.copyright.gov and renew the registration every 3 years. Keep the same contact details here and in the Copyright Office directory.)*

3.2 What your takedown notice must include

To be effective under 17 U.S.C. § 512(c)(3), your written notice must include substantially all of the following:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  2. Identification of the copyrighted work claimed to be infringed (or, for multiple works, a representative list).
  3. Identification of the infringing material and information reasonably sufficient to let us locate it - most importantly, the specific link / URL delivered through the Service.
  4. Your contact information - name, address, telephone number, and email.
  5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Please note: under Section 512(f), a person who knowingly materially misrepresents that material is infringing may be liable for damages. Send notices only in good faith.

3.3 What we do with a valid notice

Upon receiving a compliant notice, we will expeditiously remove or disable access to the identified material and, where we can, notify the user who provided it. Many links on the Service are single-use or expiring and may already be inaccessible. We maintain a repeat-infringer policy and will, in appropriate circumstances, terminate accounts of repeat infringers.

3.4 Counter-notification

If your content was removed or disabled and you believe this was a mistake or misidentification, you may send a counter-notification to our Designated Agent. Under 17 U.S.C. § 512(g)(3), it must include:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed and the location where it appeared before removal (the link / URL).
  3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
  4. Your name, address, and telephone number, a statement that you consent to the jurisdiction of the U.S. federal district court for your judicial district (or, if outside the U.S., the district where we are located), and a statement that you will accept service of process from the party who filed the original notice (or their agent).

If we receive a valid counter-notification, we may restore the material in 10 to 14 business days after receipt, unless the original complainant notifies us that they have filed a court action seeking to restrain the allegedly infringing activity.

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4. Other legal requests

Law-enforcement and other legal requests (preservation requests, subpoenas, court orders) may be sent to [[email protected] - INSERT] or the postal address in our Terms of Service. We respond to valid legal process as required by applicable law.

5. Contact summary

| Purpose | Contact | |---|---| | Abuse / malware / phishing / illegal content | [[email protected] - INSERT] | | Copyright (DMCA) notices & counter-notices | [[email protected] - INSERT] (Designated Agent, Section 3.1) | | Child safety (CSAM) | [[email protected]] and NCMEC CyberTipline: report.cybertip.org | | Legal process / law enforcement | [[email protected] - INSERT] |


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